Case Studies

Overcoming Payment Errors: How Capture™ Delivered Quick ROI for a Leading Manufacturer

Executive Summary

A leading manufacturer processing over 200,000 invoices annually sought a more efficient solution to manage and identify duplicate or erroneous payments. Audit Partnership delivered a two-week proof of concept for their CaptureTM software. These highlighted items are missed in the incumbent software solution, displaying Capture’s comprehensive analytics. The Capture™ solution was fully implemented within three weeks and, to date, has helped the organisation prevent over £238,000 in erroneous payments while streamlining its financial operations.

Objective

The primary objective for the organisation was to explore a more effective solution for invoice processing that could:

Accurately detect duplicate or erroneous payments
Improve operational transparency and reporting
Reduce manual interventions and inefficiencies
Enhance user experience with an intuitive, easy-to-use platform

They needed a solution that not only provided oversight and control but also demonstrated measurable value quickly.

Audit Partnership’s Service

Following a successful demonstration of the software, a two-week proof of concept using Capture™ was agreed upon with no costs involved. The client only had to provide just three months of invoice data, which was run through Capture™ to identify potential anomalies and demonstrate functionality.
The results were immediate and compelling. Capture™ detected duplicate payments that had gone unnoticed by the incumbent software provider, with a total value equalling over 50% of the existing provider’s annual licence fee. Beyond accuracy, the tool provided a seamless and intuitive interface, significantly enhancing ease of use and efficiency for the organisation’s finance team.
Our client is responsible for processing around 200,000 supplier invoices every year. As part of their ongoing efforts to strengthen financial oversight and reduce cost leakages, we built customised features at no extra cost to align the tool more closely with the organisation’s workflows. These features eliminated the need to export data externally and brought all tasks within a single, centralised platform.

Highlights on Capture™

Proof of Concept: Using just 3 months of invoice data.
Immediate Value Recognition: Identified errors worth 50% of the existing provider’s annual fee.
User Feedback: Rated as easier to use, more comprehensive, and more efficient compared to previous solutions. Avoiding the need to export data also made the solution more secure.
Full Implementation: Completed within just 3 weeks of receiving initial data.
Cost Prevention: Over £238,000 in duplicate or erroneous payments prevented to date.
Customisation: Bespoke features added without additional charges, enabling full task management within the system.

Conclusion

The adoption of Audit Partnership’s Capture™ tool marked a significant improvement in their invoice processing and audit assurance capabilities. The successful proof of concept not only showcased the tool’s power to identify hidden errors but also demonstrated its practical advantages in terms of user experience and operational streamlining.

With over £238,000 already prevented and more to follow, Audit Partnership continues to support driving long-term financial control and operational excellence.